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Mediation : Skills and Technique
This book is written for both beginner and experieneed mediators and others involved in thepractice of dispute resolution. It deal systematically yet eclectically with all aspects of the mediation processes covering a wide range of planning, precautionary and troubleshooting methods required in practice. It emphasises three particular features of the mediator's role:
- understanding, diagnosing and defining the conflict;
- the importance of creating the best possible climate for parties to resolve disputes; and
- being a facilitator of the parties' negotiations.
there is also a chapter on developing and marketing mediation service.
Terdapat di gudang IndoArsip dengan nomor box 21016914
B006599 | 658.3154 Bou m | Perpustakaan Hukum Daniel S. Lev (STH Indonesia Jentera) | Tersedia |
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